Dear 891Chart, Thank you for choosing to stay at the Ritz-Carlton, Bachelor Gulch and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any further dissatisfaction in regards to our room maintenance and cleanliness from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us. Sincerely, Shannon Executive Administrative Assistant to the GM The Ritz-Carlton, Bachelor Gulch
